VF
Vanessa F
1 reviews | Active since Oct 2016
04 Oct 2016, 13:52
internet banking problems
<p>For many months now, I have been unable to open investment accounts on the internet. I keep getting different excuses from Standard Bank and told to go and open the account at an autoplus! Isn't the whole point of internet banking to be able to transact without going to the machines or the branch????</p> <p>Absoloutely pathetic that this problem seems too difficult to solve! </p>
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Replies (3)
Standard Bank's replyOfficial
05 Oct 2016, 14:46Good day Vanessa Forbes
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply05 Oct 2016, 14:46
Official
Good day Vanessa Forbes
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
06 Oct 2016, 11:15Good day Vanessa Forbes
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply06 Oct 2016, 11:15
Official
Good day Vanessa Forbes
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
14 Oct 2016, 10:01Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply14 Oct 2016, 10:01
Official
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,