1 reviews | Active since Jul 2011
Internet banking problem
<p>I like a previous person that posted made Internet banking payments as I do every month. An amount of R 420.00 was changed to R 20578.00 and two days later I am still waiting for resolution. Acknowledged by them as an IT problem I still dont have my money. </p>
Dear Tony
Thank you for your posting.
I refer to my email correspondence and the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Tony
Thank you for your posting.
I refer to my email correspondence and the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Tony
Thank you once again for your posting.
I refer to our email communication and can confirm that the matter is being addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Tony
Thank you once again for your posting.
I refer to our email communication and can confirm that the matter is being addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
The money was returned to my account by the supplier that was paid in error. Luckily it was a person I know and trust and he was happy to assist. No thanks to Standard bank though. Still investigating and trying to see what can be done and maybe we can resolve this issue in another 2 working days.
The money was returned to my account by the supplier that was paid in error. Luckily it was a person I know and trust and he was happy to assist. No thanks to Standard bank though. Still investigating and trying to see what can be done and maybe we can resolve this issue in another 2 working days.