Internet banking OTP service

<p>I phoned the call centre as I changed my OTP settings by mistake to recieving it on e-mail, and now recieve OTP's not only by sms, but also by e-mail. According to the call centre it can only be changed back to just sms at a branch! Why can I switch it on when I log into my internet banking, but I can not switch it off on my internet banking - and now I have to go do that at a branch? Not only that but Standard Bank keeps on sending OTP's to my old e-mail account - is that not a way bigger risk to my security than switching it off? I've changed my e-mail address some time ago to my personal e-mail account but it keeps sending OTP's to my old e-mail account. So how this happened is beyond me because the old e-mail account does not show anywhere on my internet banking profile...and no one can do anything about it - pathetic!</p>