1 reviews | Active since Aug 2016
internet banking otp not changed
<p>I am staying overseas and have sent email with letters, ird number, card etc. to internet banking to change my otp to my email address and it is still not done. 3 Month and no service and i have to phone everytime at a HIGH cost to try and organise this and have been put on hold for half an hour and no one to talk to!!! You can email me on ********** I cant put my overseas cell phone number in your template</p>
Good day Riana Mong
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Riana Mong
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Riana Mong
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Riana Mong
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Riana Mong
Thank you once again for your posting.
I refer to our email communication with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Riana Mong
Thank you once again for your posting.
I refer to our email communication with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***