Internet banking / online banking division worse I have ever experienced

Item: Standard Bank
Rating: 1
Author: Mogafe M

I basically have been without internet banking for 9months now , have spend hundreds of brands calling standard bank to try and get my account unblocked without any luck , went to the branch where I was put on a line with a consultant who was basically clueless ... worse banking experience

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Dec 2017, 07:26

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply07 Dec 2017, 07:26

Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

08 Dec 2017, 13:43

Dear Mogafe Prince

Thank you for your posting.

I refer to our telephonic conversations and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply08 Dec 2017, 13:43

Official

Dear Mogafe Prince

Thank you for your posting.

I refer to our telephonic conversations and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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