1 reviews | Active since Aug 2024
INTERNET BANKING OFF-LINE AGAIN !!!
EVERY TIME that a new site for Standard Bank Internet Banking is done there are problems - customers can't go online - AND IT IS USUALLY AT MONTH END WHEN YOU HAVE TO PAY YOUR ACCOUNTS !!! WHY !!!??????????????????if a site is working DO YOU KEEP ON CHANGING IT because EVERY TIME you change the internet banking site THERE IS **** FOR MONTHS AND MONTHS (what is it now this time - 4 months?) IT SEEMS TO ME THAT PEOPLE WERE PERMANENTLY EMPLOYED FOR INTERNET BANKING AND AS SOON AS EVERYTHING IS GOING FINE IT SEEMS THAT THEY HAVE NOTHING TO DO (AND THEN IT SEEMS AS IF THEY ARE RECEIVING A SALARY AND NOT DOING ANYTHING) AND VOILA WHAT IS THE OUTCOME - LET'S DESIGN A NEW BANKING SITE AS WE HAVE TO LOOK LIKE WE ARE DOING SOMETHING ???/ STANDARD BANK YOU ADVERTISE HOW WONDERFUL YOU ARE AND THAT WE MUST BANK WITH YOU - BUT WE AS CUSTOMERS ARE TIRED WITH THIS **** - I WILL TAKE MY ACCOUNTS AWAY IF I CANNOT ACCESS INTERNET BANKING AT MONTH ENDS TO PAY MY ACCOUNTS !!! THE PEOPLE THAT I MUST PAY D-O-N-T CARE WHETHER YOUR SITE IS OFF OR NOT - THEY CAN PUT ONE ON ITC AS A LATE PAYER !!!
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
