Internet Banking Not Sending Proof of Payment

I made a payment to my suppliers, in order to have the services I need for my daily business. I used Standard Bank Internet banking to pay. I however had to send proof of payment in order to have the services rendered immediately. STD Bank internet banking system was unable to send me my proof of payment via e-mail. I waited whole day now. The whole day is a waste because I cannot have these services for my business. I have lost out on a lot of money for the day already. This Bank is very ***********, everyday is becoming worse and worse. I have experience a number of bad service and faults with this bank. Very inefficient. FNB has been rated best in service and their systems. I advise people to be aware of this bank and stay away if they do not want to fall victims of this appauling service