Internet banking nightmare
<p>I have been experiencing difficulty for weeks w.r.t logging into the new standard bank internet site. i register on the new page, however when i want to copy my old profile i receive a message saying there is a problem with my profile and i need to call ********** 000...</p> <p>i can't tell you how many times i have tried calling that number and being placed on hold for over 20 minutes every time. i even went into the branch and they told me i need to contact the number.</p> <p>Not being able to access my internet banking is a huge inconvenience to me</p> <p>can someone please assist me urgently</p> <p> </p>
Good day Tamzon Courtney Pyne
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Tamzon Courtney Pyne
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day
Please let me know what further information you request as i have indicated that i have NOT been assisted by anyone so unfortunately i do not have a name or reference number of which i would gladly have provided if the phones calls were actually being answered at the call centre
Regards
Tamzon
Good day
Please let me know what further information you request as i have indicated that i have NOT been assisted by anyone so unfortunately i do not have a name or reference number of which i would gladly have provided if the phones calls were actually being answered at the call centre
Regards
Tamzon
Good day Tamzon Courtney Pyne
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Tamzon Courtney Pyne
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you x
Thank you x
Dear Tamzon Courtney Pyne
Thank you once again for your posting.
I refer to my email correspondence and our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Tamzon Courtney Pyne
Thank you once again for your posting.
I refer to my email correspondence and our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
