SR
Shelley R

1 reviews | Active since Jul 2013

29 Feb 2016, 15:55

Internet Banking Never Works!

I am so sick and tired of struggling with Standard Bank Internet banking! If it's not down, then it has errors and exceptions etc. I cannot load a beneficiary without it saying \script running\" (or something similar), thereafter is simply freezes and says it has stopped working!! I've experienced this not once or twice but EVERY time! PLEASE Standard Bank jack up your IT team or lose clients! Since you've changed to the \"new\" internet banking system there are constant issues and it's most annoying!"

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Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2016, 11:44
Official
Hello Paradise?,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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