Internet banking misleading

<p>On 3 November 2016 I went to a Standard Bank ATM to do a cash deposit and transfer and as usual the ATM was faulty! In order to have the debit order honoured, I logged onto internet banking at approx. 19h21 and made a transfer from my std. bank credit card into my std. bank cheque account on 3 November 2016. All seemed fine at that stage because according to the system the transfer was successful and the funds were available immediately. This morning 5 November 2016, i receive an SMS that the item was unpaid. I want the debit reversed and my charges refunded!!! Your internet system is inaccurate. As for your staff they are arrogant, unhelpful and useless!! I dont know why I bank with Standard Bank. </p>