1 reviews | Active since Sept 2018
Internet banking - International Payments
I would have given zero stars if I could have. I registered for the "new" standard bank internet site and have been able to log on and use this for general banking issues.
When i tried to use the international payment facility ( which i have used successfully last year) the page doesn't load (only the heading " International Payment")
I have reported this numerous times and everytime i get an email saying that they would love to help me , but they never do!
I have asked them to stop sending me the same email everytime, and please call me on my cell phone , so i can talk to someone who understands what i am trying to tell them.
In the meantime my overseas client is not getting paid because of their inefficiency, causing me considerable embarrassment.
I am appalled at the lack of service .
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We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
