AB
Allison B

1 reviews | Active since Oct 2015

26 Oct 2016, 15:32

Internet Banking Helpline

<p>I would like to commend Priscilla in the Internet Banking department who yesterday patiently helped my 90 year old father to be able to access his internet banking account.</p> <p>She was kind and patient and helped us through the process, often having to repeat herself over and over, until we understood what was required of us. (I was helping my father as he is a bit hard of hearing).</p> <p>My father says that Priscilla certainly needs the praise and aknowledgement of her boss and says that she should be recommended for a hefty increase.</p>

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Replies (2)
Standard Bank
Standard Bank's reply27 Oct 2016, 13:25
Official

Good day Allison

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Oct 2016, 16:28
Official

Good day Allison

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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