1 reviews | Active since Apr 2012
Internet Banking has gone backwards
Before on Standard Bank Internet banking you could change the method of OTP you prefer whether email or SMS. Now with the new internet banking apparently you need to go to the branch and change this, I thought Standard Bank was moving forwards not backwards.. this makes it inconvenient if I am going overseas and want to change it from SMS to email I must now go to a branch...wake up.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***