GF
G. F.
1 reviews | Active since Jan 2014
07 Aug 2020, 14:04
Internet banking doesn't work
Can't add a new beneficiary on internet banking for more than a month. How must I pay new beneficiary. Spent 90 minutes on the phone to the call centre but problem not resolved
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Aug 2020, 14:33Dear Geoffrey
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Best regards,
Standard Bank's reply07 Aug 2020, 14:33
Official
Dear Geoffrey
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Best regards,
GF
G. F.'s updateReviewer Update
12 Aug 2020, 10:51The problem is not resolved and persisting for > 1 month.
Kindly phone me so we can sort out the problem
Kindly phone me so we can sort out the problem
GF
G. F.'s update12 Aug 2020, 10:51
Reviewer Update
The problem is not resolved and persisting for > 1 month.
Kindly phone me so we can sort out the problem
Kindly phone me so we can sort out the problem
GF
G. F.'s updateReviewer Update
12 Aug 2020, 10:51Please phone me on ***
GF
G. F.'s update12 Aug 2020, 10:51
Reviewer Update
Please phone me on ***