RL
Rayna L

1 reviews | Active since Jul 2011

19 Feb 2015, 10:28

Internet Banking constantly throws errors

I am so sick of the bad service I keep receiving from Standard Bank. If their callcentre people aren't clueless, then the lines in their banks take hours. When I try bypass this by using internet banking, their website continuously throws errors. The latest error I am getting is:<br> <br> Error 500:javax.servlet.ServletException: [URL Removed] No action config found for the specified url.<br> <br> Seriously??? I am a programmer and I know this particular scenario is just plain old incompetence on several levels.<br> <br> I got this when I tried to register my new bank card on the internet banking site (I already have an existing profile). I just followed the links they provided and got here by clicking on the \Login"button. <br> <br> Please bring back the old website - it may not have looked \""pretty\"""

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Replies (1)
Standard Bank
Standard Bank's reply19 Feb 2015, 11:35
Official
Hello Rayna,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,