SM
Stanley M
1 reviews | Active since Oct 2024
02 Apr 2026, 10:50
Internet banking call queue
Absolutely ridiculous I’ve been waiting for 15 minutes now on a call in queue in order to get assistance on internet banking, I’ve been with this bank for over 15 years now and I must say I’m really disappointed
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
02 Apr 2026, 10:55Dear Stanley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Apr 2026, 10:55
Official
Dear Stanley
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
SM
Stanley M's updateReviewer Update
02 Apr 2026, 10:57I just restarted the all and I’ve waiting for another 10 minutes
SM
Stanley M's update02 Apr 2026, 10:57
Reviewer Update
I just restarted the all and I’ve waiting for another 10 minutes
Standard Bank's replyOfficial
02 Apr 2026, 11:34Dear Stanley
Thank you for taking our call.
Please note that we are currently investigating this matter on our end, and we will be in touch with further feedback as soon as it becomes available.
Kindly keep an eye out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that we are currently investigating this matter on our end, and we will be in touch with further feedback as soon as it becomes available.
Kindly keep an eye out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Apr 2026, 11:34
Official
Dear Stanley
Thank you for taking our call.
Please note that we are currently investigating this matter on our end, and we will be in touch with further feedback as soon as it becomes available.
Kindly keep an eye out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that we are currently investigating this matter on our end, and we will be in touch with further feedback as soon as it becomes available.
Kindly keep an eye out for our call.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
02 Apr 2026, 12:14Dear Stanley
Thank you once again for taking our call.
Please let us know as soon as you’re done with the other consultant, and whether the matter has been resolved on your side.
We’re here should you need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you once again for taking our call.
Please let us know as soon as you’re done with the other consultant, and whether the matter has been resolved on your side.
We’re here should you need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply02 Apr 2026, 12:14
Official
Dear Stanley
Thank you once again for taking our call.
Please let us know as soon as you’re done with the other consultant, and whether the matter has been resolved on your side.
We’re here should you need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you once again for taking our call.
Please let us know as soon as you’re done with the other consultant, and whether the matter has been resolved on your side.
We’re here should you need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
SM
Stanley M's updateReviewer Update
02 Apr 2026, 14:32I’m glad my situation was fixed , big up to Sena and Thabsile for getting back to me and assisting me effectively, they are amazing
SM
Stanley M's update02 Apr 2026, 14:32
Reviewer Update
I’m glad my situation was fixed , big up to Sena and Thabsile for getting back to me and assisting me effectively, they are amazing
Standard Bank's replyOfficial
02 Apr 2026, 14:51Best regards,
Standard Bank's reply02 Apr 2026, 14:51
Official
Best regards,