AK
Aneesa K
1 reviews | Active since Nov 2020
30 Nov 2020, 10:34
Internet banking call centre inadequate service.
1. One holds for extremely lengthy periods to get through to internet banking, and then the call drops and you have to start all over again! 2. Cancelled scheduled payments continue to go through and struggling to get assistance via internet banking due to inaccessible call centre.
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Standard Bank's replyOfficial
30 Nov 2020, 13:30Hello Aneesa Khan
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply30 Nov 2020, 13:30
Official
Hello Aneesa Khan
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***