INTERNET BANKING APPS ARE FAULTY AND STD BANK DENIES IT

Tried to make. Can immediate payment via my laptop app .. NO OPTION to choose IMMEDIATE urgent payment to a service provider. Called my personal banker who suggested I dont make payment to a beneficiary but just do it as a once off payment - guess what!! STILL NO OPTION FOR IMMEDIATE PAYMENT. The story doesn't end here. Did a 'voucher'/ payment to the recipient for him to draw cash from his nearest ATM. checked and double checked the cell number was correct , I received and SMS to say the payment of the money he needs for petrol went off my account and it gave me a voucher number that I sent to the client. The voucher number DOES NOT WORK and he also banks with StdBank. My personal banker brushed me off by telling me their is NOTHING wrong with their banking apps.. ! Instead she should have put me through to IT dept to get it sorted by she said she was knocking off and maybe I should check again tomorrow. Un-frikkenbelievable !