Internet Banking Activation nightmare

<p>Called ***spent 15 mins 51 secs from my cell with staff that kept putting me hold. They have an apparent new line of questioning that doesn't necessarily have to do with info you have provided? ?? Should you fail you need to go back to branch to activate. The branch advised me to call for activation so going to branch what purpose would that have sercedar? ?? I have a new account which needs Internet banking to be activated. Zimasa gave half explanation on new line of questioning ,Dominic let me take the questionaire x3!! Is customer service not available Monday mornings at the STD bank call centre? </p>