RV
Ranine V

1 reviews | Active since Mar 2009

11 Oct 2016, 09:31

Internet banking

<p>I wrote a review yesterday in regards to the service we are receiving from standardbank. We need to change the number on internet banking that was my old number also changed before after a uge fight with standardbank and documents signed so many times it was done. I got a new number and now it's an issue to change it after my husband requested this. A rude consultant from centurion branch phoned and talked to me like a child. I put down the phone as she was arrogant. She phoned back said apparantly I do not understand and then put hte phone down in my ear o how professional, really!! Chetty or something was her name!</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 Oct 2016, 13:59
Official

Good day Ranine

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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