1 reviews | Active since Feb 2018
Internet and cell phone banking
Got a new phone app was working 100% on the older device now with the new phone can't even log in password has not changed. Phoned customer care was told to wait a day. I have now waited a day and still is sit with the same issue. Why should I wait a day just because I got a new phone? If the customer care lady that I got hold of had just been up front with me I could have gone into a branch now it's Sunday and I can't do anything because they are closed. ****ed!
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We have received your complaint and it is getting our urgent attention. We will be in contact soon to provide further feedback.
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Complaint Resolution Centre
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Thank you for posting your comments.
We have received your complaint and it is getting our urgent attention. We will be in contact soon to provide further feedback.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We attempted to contact you numerous times to no avail. Should you still be experiencing issues , please email me directly.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We attempted to contact you numerous times to no avail. Should you still be experiencing issues , please email me directly.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We attempted to contact you numerous times to no avail. Should you still be experiencing issues , please email me directly.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We attempted to contact you numerous times to no avail. Should you still be experiencing issues , please email me directly.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***