KL
Karen L
1 reviews | Active since Mar 2020
26 Mar 2020, 01:41
international standard bank services a joke.
Trying to get hold of std bank from New Zealand for bank statements for over a year with no help. I receive statements that aren't mine and concerned on who I'm dealing with when I do get a reply..
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Mar 2020, 08:17Dear Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Mar 2020, 08:17
Official
Dear Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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KL
Karen L's updateReviewer Update
26 Mar 2020, 08:23Thank you.
KL
Karen L's update26 Mar 2020, 08:23
Reviewer Update
Thank you.
Standard Bank's replyOfficial
21 Apr 2020, 14:22Dear Karen
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply21 Apr 2020, 14:22
Official
Dear Karen
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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