LM
Langa M

1 reviews | Active since Mar 2024

05 Dec 2025, 14:26

International payments

Standard Bank international payments Is the worst ! I usually love Standard Bank but it’s honestly the worst ever I received an international payment And the app is not allowing me to accept It I tried all alternatives but they don’t work They have removed the WhatsApp function and the going to the brunch won’t help You ! They tell you to email but that doesn’t help because you get automated emails saying Refilwe Moepye Is handling your case if it’s not a vague response from her then it’s no response at all! The complaints department helps with nothing either it’s been a week trying to accept this payment and wasting money trying to find alternative I wish I could give them a 0rating They have even removed the calling option they are honestly the worst! I can’t deal

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Replies (4)
Standard Bank
Standard Bank's reply05 Dec 2025, 14:29
Official
Dear Langa, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 Dec 2025, 10:49
Official
Dear Langa, 

Thank you for taking our call this morning. 

Should you require any assistance in the future, please feel free to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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LM
Langa M's update17 Dec 2025, 00:44
Reviewer Update
Thank you for resolving my problem efficiently and the follow up call to see if I needed help on any other issues
Thank you Standard Bank
Standard Bank
Standard Bank's reply17 Dec 2025, 07:28
Official
Dear Langa

Thank you for sharing this feedback.

We will certainly share with our team.

Continue to have a great day further.

Kindest regards, 
Standard Bank Hello Peter Team 
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