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ruan B
1 reviews | Active since Dec 2017
12 Jul 2025, 13:28
International payment received butt no luck
I am prestige banker. And well try to get assistance to clear international payment. And then I have to speak to someone in Forex. Dit that week later problem not solved still trying to get them to to get it sorted.
Try to get the payment recived with the app but explained that I can not be done as I am out of the country well week later nothing. Asked for account details still response
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
12 Jul 2025, 13:42Good day Ruan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply12 Jul 2025, 13:42
Official
Good day Ruan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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ruan B's updateReviewer Update
12 Jul 2025, 13:59Thanks for the reply. And how will assist with the matter in hand.
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ruan B's update12 Jul 2025, 13:59
Reviewer Update
Thanks for the reply. And how will assist with the matter in hand.
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ruan B's updateReviewer Update
12 Jul 2025, 14:04You reply back. And now I have to wait 3 days for standard bank to respond. It has been a week already and so just wait. The money in question is part salary payment. And so I will await you assist and my bills will have to wait as well. Let me just call them and tell them I will pay them when standard bank attendant with my problem in 3 days
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ruan B's update12 Jul 2025, 14:04
Reviewer Update
You reply back. And now I have to wait 3 days for standard bank to respond. It has been a week already and so just wait. The money in question is part salary payment. And so I will await you assist and my bills will have to wait as well. Let me just call them and tell them I will pay them when standard bank attendant with my problem in 3 days
Standard Bank's replyOfficial
12 Jul 2025, 14:10Good day Ruan,
Please note we have sent you an email.
Kindly respond to the email with the required information.
Looking froward to serving you.
Kind regards
Standard Bank Hello Peter Team
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Please note we have sent you an email.
Kindly respond to the email with the required information.
Looking froward to serving you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jul 2025, 14:10
Official
Good day Ruan,
Please note we have sent you an email.
Kindly respond to the email with the required information.
Looking froward to serving you.
Kind regards
Standard Bank Hello Peter Team
***
Please note we have sent you an email.
Kindly respond to the email with the required information.
Looking froward to serving you.
Kind regards
Standard Bank Hello Peter Team
***