KM
Kylie M
1 reviews | Active since Jan 2017
13 Jan 2023, 12:51
International payment
I have made an international payment, however the funds have not been transferred,a query has been sent through 30 hours ago via email with no response at all
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
13 Jan 2023, 12:55Dear Kylie,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We will refer the matter out to the International Payments team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We will refer the matter out to the International Payments team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jan 2023, 12:55
Official
Dear Kylie,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We will refer the matter out to the International Payments team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We will refer the matter out to the International Payments team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Jan 2023, 12:58Hello Kylie
We will advise the team of your request.
Kindest regards,
Standard Bank Hello Peter Team
***
We will advise the team of your request.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jan 2023, 12:58
Official
Hello Kylie
We will advise the team of your request.
Kindest regards,
Standard Bank Hello Peter Team
***
We will advise the team of your request.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Jan 2023, 16:31Hello Kylie
We have requested for an urgent update on the investigation. Feedback will be provided shortly.
Regards,
Standard Bank Hello Peter Team
***
We have requested for an urgent update on the investigation. Feedback will be provided shortly.
Regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jan 2023, 16:31
Official
Hello Kylie
We have requested for an urgent update on the investigation. Feedback will be provided shortly.
Regards,
Standard Bank Hello Peter Team
***
We have requested for an urgent update on the investigation. Feedback will be provided shortly.
Regards,
Standard Bank Hello Peter Team
***
KM
Kylie M's updateReviewer Update
17 Jan 2023, 12:16Good day I am still waiting for feedback on the above matter
KM
Kylie M's update17 Jan 2023, 12:16
Reviewer Update
Good day I am still waiting for feedback on the above matter
Standard Bank's replyOfficial
17 Jan 2023, 12:23Dear Kylie
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jan 2023, 12:23
Official
Dear Kylie
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Jan 2023, 12:38Good Day Kylie
Our consultants will revert to you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Our consultants will revert to you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jan 2023, 12:38
Official
Good Day Kylie
Our consultants will revert to you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Our consultants will revert to you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***