JS
Jackie S
1 reviews | Active since Jun 2019
20 Jan 2023, 12:38
International funds
I have funds that was transfered by Payoneer to my back account on the 4th Jan. 2023 I checked with Payoneer a number of times so as to be sure if they really transfered the funds. Standard bank is taking me from pillar to post. Their staff is so ***********. Non of them knows anything. It's shocking.
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Standard Bank's replyOfficial
20 Jan 2023, 12:50 Dear Jackie Sibeko
We apologize that this has been your experience with us, we can assure you that this is not the service we strive for.
May you kindly advise if the Payoneer company provided you with a receipt for the payment made into your account. If you have such a document please forward it to ***
We will investigate the matter and provide on outcome to this matter.
Kindest regards, Standard Bank Hello Peter Team ***
We apologize that this has been your experience with us, we can assure you that this is not the service we strive for.
May you kindly advise if the Payoneer company provided you with a receipt for the payment made into your account. If you have such a document please forward it to ***
We will investigate the matter and provide on outcome to this matter.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply20 Jan 2023, 12:50
Official
Dear Jackie Sibeko
We apologize that this has been your experience with us, we can assure you that this is not the service we strive for.
May you kindly advise if the Payoneer company provided you with a receipt for the payment made into your account. If you have such a document please forward it to ***
We will investigate the matter and provide on outcome to this matter.
Kindest regards, Standard Bank Hello Peter Team ***
We apologize that this has been your experience with us, we can assure you that this is not the service we strive for.
May you kindly advise if the Payoneer company provided you with a receipt for the payment made into your account. If you have such a document please forward it to ***
We will investigate the matter and provide on outcome to this matter.
Kindest regards, Standard Bank Hello Peter Team ***