mA
mohammed A

1 reviews | Active since Mar 2011

06 Feb 2017, 09:52

International bad service

<p>Travelling to the uae, my cards and my mother inlaws cards reverse the amounts after beening swiped. So we cannot use are debit or credit cards. All notification was given to the bank and not the forsy time usage overseas.</p> <p> </p> <p>After spending so much time calling standard bank from a roaming number my issues still isnt sorted</p> <p> </p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply07 Feb 2017, 09:19
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Feb 2017, 08:35
Official

Dear mohammed

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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