ZS
Zama S
1 reviews | Active since Jul 2022
08 Jan 2026, 19:14
Internation payment has not reflected still what's the hold up
I've sent money to my account from Canada. I've been sending through Nedbank and was just checking if Standard Bank will offer an even better service. I've sent the money on Monday evening and it still has not reflected and the sending app has confirmed that they have sent the money to Standard bank. What the hold up because clearly say my full name as a sender and recipient. So there could not be suspicion of ***** if I am sending money from abroad to my own account. Same issues I had with Nedbank holding my money without any reason.
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Replies (3)
Standard Bank's replyOfficial
09 Jan 2026, 08:01Dear Zama,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jan 2026, 08:01
Official
Dear Zama,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
ZS
Zama S's updateReviewer Update
12 Jan 2026, 16:46There's absolutely no response from your Forex team, it just went dead silent on me. No updates, nothing, just silent treatment and being left in the dark. I have no idea what is happening, who's doing what, what's the hold up or when am I even getting my money. So disappointed ☹️
ZS
Zama S's update12 Jan 2026, 16:46
Reviewer Update
There's absolutely no response from your Forex team, it just went dead silent on me. No updates, nothing, just silent treatment and being left in the dark. I have no idea what is happening, who's doing what, what's the hold up or when am I even getting my money. So disappointed ☹️
ZS
Zama S's updateReviewer Update
13 Jan 2026, 07:58I have seriously no idea which game is being played here. I get an sms saying I should go to transact and receive international payment of which I do that on my laptop since it doesn't allow me to do that on the phone. So then I proceed and complete the whole things and it's now in progress. I log out and in again and the whole thing disappeared without the money in my account. The level of my frustration at this moment is on its peak, I'm defeated like I am speechless at this point.
ZS
Zama S's update13 Jan 2026, 07:58
Reviewer Update
I have seriously no idea which game is being played here. I get an sms saying I should go to transact and receive international payment of which I do that on my laptop since it doesn't allow me to do that on the phone. So then I proceed and complete the whole things and it's now in progress. I log out and in again and the whole thing disappeared without the money in my account. The level of my frustration at this moment is on its peak, I'm defeated like I am speechless at this point.