Internal Processes

I have never been so frustrated by a bank untill this week since Monday. i have a Tax Free savings account with Standard Bank which has been a nightmare since i've opened it. It really doesnt make sense why every month end Standard Bank has to have technical issues with the sites, notifications and basically everything. However, i would like to give a special thanks to Maggie Lesele and her Team for resolving my issue within a few hours after i had escalated the matter over 3 times within 3 consecutive days. We need more employees like Maggie in the Banking industry, if it wasnt for her i was ready to switch banks by end of the month.