1 reviews | Active since Mar 2018
Internal **************!
My mom app**** for a loan on friday and was treated with such disrespect from Portia and again this afternoon Charmaine and again Portia when her loan was not approved AFTER STANDARD BANKS ATTORNEY'S gave a letter stating the blue bean account is clear and paid up! They somehow managed to track my mom as a signatory to my imports/exports company and then declined the loan stating the guarantee from my company as well as the payments to her (From all 6 shareholders) is not acceptable? That she needs to get a letter from each shareholder ?? I have just requested a client to withhold payment on a sizable invoice to see if I am moving the company as well as my personal accounts. If I am not satisfied with the outcome I will move ALL the accounts (Including our Stanbic dollar accounts in Africa) to FNB and report the matter to the ombudsman for further investigation.
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
