WF
Wayne F

1 reviews | Active since Apr 2015

05 Oct 2016, 18:33

Internal Blacklist

<p>I have a bond and a savings account, of which my salary gets paid into, with Standard Bank. I approached the east rand mall branch to apply for a personel loan, this loan was declined due to a credit card I had with you, this card/account has been fully paid up and closed well over 10 years ago. I am not blacklisted as I have secured loans prior to this, therefore this is an internal block by Standard Bank. Can this please be sorted so that I can move on?</p> <p> </p> <p> </p>

0
Replies (5)
Standard Bank
Standard Bank's reply06 Oct 2016, 11:31
Official

Good day Wayne

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Best regards,

Standard Bank
Standard Bank's reply13 Oct 2016, 10:39
Official

Good day Wayne

Thank you for allowing us the opportunity to investigate and rectify the matter.

Kindly refer to email correspondence sent with the outcome on your matter.

Best Regards

Complaints Resolution Centre

***

*** (fax)

***

Best regards,

Standard Bank
Standard Bank's reply13 Oct 2016, 10:39
Official

Good day Wayne

Thank you for allowing us the opportunity to investigate and rectify the matter.

Kindly refer to email correspondence sent with the outcome on your matter.

Best Regards

Complaints Resolution Centre

***

*** (fax)

***

Best regards,

Standard Bank
Standard Bank's reply13 Oct 2016, 10:39
Official

Good day Wayne

Thank you for allowing us the opportunity to investigate and rectify the matter.

Kindly refer to email correspondence sent with the outcome on your matter.

Best Regards

Complaints Resolution Centre

***

*** (fax)

***

Best regards,

WF
Wayne F's update21 Oct 2016, 21:07
Reviewer Update

Megan Scullard, you are a pro, and thank you..