GL
Geoff L

1 reviews | Active since Aug 2023

25 Oct 2024, 15:03

Interest rate DECREASED yet Standard Bank INCREASED monthly home loan repayments

Interest rate DECREASED yet Standard Bank INCREASED monthly repayments for home loan.

A month has gone past despite complaints and Standard Bank has not bothered to respond despite four promises

0
Replies (2)
Standard Bank
Standard Bank's reply25 Oct 2024, 15:09
Official
Hi Geoff

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
 
GL
Geoff L's update01 Nov 2024, 16:05
Reviewer Update
no response yet from standard bank