hC
helen C
1 reviews | Active since Sept 2014
26 Sept 2024, 12:25
INTEREST RATE COMES DOWN BUT MONTHLY INSTALLMENT GOES UP!
Interest rate comes down, but Standard Bank send me a letter showing my monthly installment has increased. How is this possible.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Sept 2024, 12:32Dear Helen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Sept 2024, 12:32
Official
Dear Helen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
hC
helen C's updateReviewer Update
01 Oct 2024, 04:53You **** to me and have not had the decency to reply to me in writing.
My debit order came off and was higher instead of lower. What is wrong with you!! Cheats or halfwits??,
My debit order came off and was higher instead of lower. What is wrong with you!! Cheats or halfwits??,
hC
helen C's update01 Oct 2024, 04:53
Reviewer Update
You **** to me and have not had the decency to reply to me in writing.
My debit order came off and was higher instead of lower. What is wrong with you!! Cheats or halfwits??,
My debit order came off and was higher instead of lower. What is wrong with you!! Cheats or halfwits??,
Standard Bank's replyOfficial
01 Oct 2024, 07:16Good Morning Helen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Oct 2024, 07:16
Official
Good Morning Helen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***