dL
desiree L
1 reviews | Active since Dec 2017
26 Nov 2019, 14:56
INTEREST IS HIGH?
Hi my name is Desiree Laldeo, i made a complaint before , my bluebean account (which has been changed over to standard bank) is a problem. I need this urgently fied, get your consultant to call me, I am paying R218.75 but R11.00 goes toward the card and R207.00 goes to interest???? is that good sense? I tried to ask your consultant for assistance she cant help, she says thats what the calculation is because you making min payment, REGARDLESS OF MIN PAYMENT , WHEN I PAID THIS TOWARD BLUE BEAN IT NEVER EVER HAPPENED THAT INTEREST WAS MORE THAN MY PAYMENT??? WHAT IS GOING ON??? I WANT AN EXPLANATION
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Nov 2019, 08:16Dear desiree laldeo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Standard Bank's reply27 Nov 2019, 08:16
Official
Dear desiree laldeo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Standard Bank's replyOfficial
29 Nov 2019, 13:52Dear desiree laldeo
Thank you once again for posting your comments.
This matter has been responded to with regards to the previous review you have posted.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
This matter has been responded to with regards to the previous review you have posted.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply29 Nov 2019, 13:52
Official
Dear desiree laldeo
Thank you once again for posting your comments.
This matter has been responded to with regards to the previous review you have posted.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
This matter has been responded to with regards to the previous review you have posted.
Kind regards
Complaint Resolution Centre
***
***