1 reviews | Active since Jul 2016

22 Aug 2023, 09:42

interaccount transfer

i called standandarbank,i need to move my money inter account-the internet team transferred me to someone who as rude and decided to put me on mute for no reason, its been 10 min,

this person does not understand CS and should be fired,im not asking for a loa here this is my money,please call meback assap.

im still on hold even now.

0
Replies (2)
Standard Bank
Standard Bank's reply23 Aug 2023, 07:32
Official
Hi Sheena

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

Best regards,

Standard Bank
Standard Bank's reply23 Aug 2023, 15:36
Official
Hi Sheena

Thank you for taking our call. We apologise for the delay getting back to you.

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***  

Best regards,