Inter account transfer money missing

Item: Standard Bank
Rating: 1
Author: Stefan R

<p>It has been 15 days since I made a transfer of R6000 from my cheque account to my credit card account using the Standardbank app, the money left my account but I wasnt credited on the other. No feedback and no eta for when it will be corrected. Service requeste number ********** 331</p>

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

18 Jul 2017, 11:26

Dear Stefan

Thank you for your posting.

I refer to our telephonic conversation and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply18 Jul 2017, 11:26

Official

Dear Stefan

Thank you for your posting.

I refer to our telephonic conversation and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Stefan R's updateReviewer Update

18 Jul 2017, 11:48

Resolved thank you!

Stefan R's update18 Jul 2017, 11:48

Reviewer Update

Resolved thank you!

Standard Bank's replyOfficial

20 Jul 2017, 10:57

Dear Stefan

Thank you once again for your posting.

I refer to our telephonic conversation and my email communication and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply20 Jul 2017, 10:57

Official

Dear Stefan

Thank you once again for your posting.

I refer to our telephonic conversation and my email communication and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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