Insurance: Unsatisfied service

<p>Dear Sir/Madam,</p> <p>As a valued customer I am unhappy with the service that I got this far relating to my claim. </p> <p>I have submitted my claim almost 2 months ago and ever since I'm struggling to get my pay out. My geysor burst and I've reported the incident about 2 months ago. I've lost valuable items and awaits on the insurance to resolve this situation but no progress has been made. I pay insurance every month and feel that this matter should've been sorted out. </p> <p>My daily routines and household has been a mess and I feel that my insurance should cover for the household content that was damage during the incident and address this matter long time already. This whole process is so slow.</p> <p> </p> <p>I would appreciate it if somebody in a managerial position can take this matter up and get back to me with positive feed back. </p> <p> </p> <p>I have the following reference number: ***. </p> <p> </p> <p>I hope this matter will be resolve sortly. </p> <p> </p> <p>Many thanks.</p> <p> </p> <p>Deidre Jooste.</p> <p> </p>