NP
Nomakaya P

1 reviews | Active since May 2018

13 Dec 2019, 11:44

Insurance premium returned.. claiming that I had no funds

I am without insurance and not covered because standard bank decided claims I had not sufficient funds on the 3rd, yet things banked on the 4th went off. Whats wrong?

0
Replies (1)
Standard Bank
Standard Bank's reply16 Dec 2019, 20:19
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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