MH
Mr H
1 reviews | Active since Jun 2012
01 Sept 2021, 10:25
Insurance ***** to the max ,be carefull !!!
Had a claim with standardbank insurance , during the claim my credit card limit gets reduced, Then they cancel my insurance without my instruction , Now i am in arrears for the months the insurance was supposed to pay , They dont send me statements and when i request they charged me R45 for a statement , They block my debit order with a VPI block , The call.centre cannot do anything spend R150 on airtime now for nothing . Please sort out this mess
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Standard Bank's replyOfficial
02 Sept 2021, 03:29Hello Mr Hendricks
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Sept 2021, 03:29
Official
Hello Mr Hendricks
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***