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loraine S

1 reviews | Active since Aug 2014

06 Feb 2015, 09:39

insurance *****

I purchased a house for 2,3 million, and took a bond of 600 000, now standard bank is insuring the house for R4.8 million and is debiting my account for R990 per month, i have on more than 30 occasions spoke to them to cancel this and refund me they refuse, i have had the attorneys speak to them but they refuse,i have written 30 letters of cancellation to them, i have even spoken to them in person. This is wrong.

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2015, 06:56
Official
Hello servepro,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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