SM
Sibusiso M
1 reviews | Active since Oct 2012
31 Mar 2020, 19:07
**** insurance cover
Nothing, just ****. My claim was not approved and was not given ANY reason why! I was told in an email that the claim wasn’t approved and I should should send them my location so they can refer me for a quote; the damages are not even R5000, the amount for which I am insured for. Top-up covers are just a lot of ****, we pay premiums for sweet ****** all... and hardly claim.
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Standard Bank's replyOfficial
01 Apr 2020, 08:51Dear Sibusiso
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply01 Apr 2020, 08:51
Official
Dear Sibusiso
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***