PB
Peter B
1 reviews | Active since Dec 2019
04 Jul 2021, 19:10
Insurance Company failing to pay claim
I was once advised against insuring my vehicles with Dotsure, which I was told it's a pet insurance. I regret the day I failed to listen to the advice. Today my vehicle was written off and am still paying installment as they rejected the claim without valid reasons.
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Standard Bank's replyOfficial
04 Jul 2021, 23:43Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply04 Jul 2021, 23:43
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***