LM
Livhuwani M

1 reviews | Active since Jun 2015

23 Jun 2019, 11:14

Insurance claim from 2018

Standard bank keep promising to help me with my claim but has never done anything. They have posted a comment on my review on the 19 June 2019 promising that a consultant will contact me and I'm still waiting. A claim from December 2018 is still waiting to be resolved while I continue to pay standard bank monthly. They really don't care about their customers or maybe they choose who to give good service and I'm not a chosen one to them.

0
Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2019, 02:13
Official
Hello Livhuwani  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***