Insulting Service

On the 2017-12-09 I and my Husband went to Standard Bank in Canal walk shopping centre where I wanted to open up an savings account with Standard bank. I was assisted by Summaya Bux. Summaya had a lot of information that she wanted from me concerning the account concerning the amounts that would be coming into my account and going out of the account and from where the money will be coming from etc. Summaya then asked me to fill in documents with my full names and surname and to sign. The first form I unknowingly signed next to information where I should not have signed, she made me feel incompetence for signing at the wrong place. She so reprinted the form which I refilled in only to be informed by her that my names where spelled wrong as if I don’t know how to spell my own name She then handed my ID book to me as if I had to look in my ID book how to spell my names. She then told me that my handwriting is un neat and not acceptable for the bank. She then requested that my husband should write my names for me instead. Then she reprinted the forms a 3rd time and asked me to fill my names in neatly telling me not to form my letters a certain way because it’s unneat and it is not right. Never in my life have I ever been so insulted of felt like such a stupid idiot as when address by Summaya Bux from Standard Bank. My husband felt insulted so that when we left we took a minute or two to discuss the issue and decided that we don’t want to have any further dealings with Standard Bank and thus did not deposit any money into the account to accitivate it. We then went back to the bank and requested to see someone in charge , the helpful reception lady went in search of a team leader then after waiting for 5 minutes we decided to leave. At home my husband had to console me as I was crying because I felt embarrassed in front of him and people who were in the booth just behind us. As far as I am concerned I don’t think Summaya has any idea how to speak to customer’s she has no people s****s she is extremely rude. I am considering taking this matter to my lawyer as she has blatantly insulted me repeatedly which is unacceptable and me feel stupid.