1 reviews | Active since Sept 2016

06 Feb 2019, 14:18

Insufficient Tellers

I'm in the tellers queue, and I'm the 12th person waiting to be serviced by two tellers(teller 5and teller 2) are the only ones OPEN. hire more staff... Where's your demand planning??????? Geewiz

0
Replies (2)
's update06 Feb 2019, 14:29
Reviewer Update
Seems that it's a usual thing here in standard bank Southgate Mall. People in the line are whispering this to themselves... Branch manager nowhere on sight. ?
Standard Bank
Standard Bank's reply07 Feb 2019, 01:48
Official
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Best regards,