1 reviews | Active since Dec 2016

25 Nov 2017, 12:51

Insufficient staff

How can you have 3 staff working on a pay weekend. The queues are long. This is unacceptable.

0
Replies (2)
Standard Bank
Standard Bank's reply26 Nov 2017, 04:23
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply29 Nov 2017, 11:05
Official

Dear Michelle Lottering

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***