MPM
Ms P M..

1 reviews | Active since Apr 2014

06 Jul 2015, 20:28

Insufficient information

I logged two complains couple of weeks ago. No respond. I am so frustrated , my account is not as I asked. Everything is just not done right. It is now clear to me that Standard bank specifically jabulani branch, that they take their clients for granted. I asked for my account to be link with my cellphone, so I'm able to do cellphone banking, thuli choose to lie thru her teeth by responding, it's done. I was never told that my daily limit will be reduced. I am sick and tired of a bank that thinks its doing clients favour. I would rather go to Ned bank or Absa . I know my query will not be attend to, Jabulani branch is so unprofessional or probably the whole standard bank...

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Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2015, 09:01
Official
Hello Miss PM,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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