BM
BUSISIWE M

1 reviews | Active since Jun 2013

02 Sept 2015, 16:33

instatnt money not instant

made two instant money transactions of thurday went to withdraw money on friday to my suprise the voucher was blocked adv to try after 24hours , tried to withdraw again after 24 hours hours the voucher was still blocked with the same message try after 24 hrs . then decided to cancel voucher still it declined with message try after 24 hrs using same voucher number dont know what is the problem as i have been using the correct pin numbers and i even re created new one but the voucher is still blocked from friday till today.<br> <br> when call instant money line *** line is congested .<br> this instant money is not instant and dissapointing , how am i supposed to pay my debts without money ??

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Replies (1)
Standard Bank
Standard Bank's reply03 Sept 2015, 15:11
Official
Hello bmosia,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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