WN
William N

1 reviews | Active since Feb 2017

20 Jan 2023, 10:22

InstantMoney

The IM facility has a very bad design, why does the sender need to phone the bank if the voucher? Why not use USSD like everyone else? And why a voucher when a cellphone number is unique enough? And it does have 10 digits?

0
Replies (1)
Standard Bank
Standard Bank's reply20 Jan 2023, 10:50
Official
Good day  William 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***