Instant payment not so Instant.

What is Standard Bank's term for instant payment? It turns out to be 2hours. and a 34min phone call.

Bought something privately yesterday. I told the seller I Would do an Instant payment I had to wait for 2hours in order for the payment to clear. I phoned the call center and I had to wait for 15min before I could speak to the consultant, Then had to wait for her supervisor to unlock my account because I phoned in a long time ago. After I successfully passed all the security questions. It's always a story with Standard Bank Noting ever works!!! The least you could do now is reward me with my R50 back for the transaction costs. Not to talk about the 2hours I lost that I had to wait in order to get the goods. Or the 34min Phone call I had to make.